• Finance

Expiration: November 23, 2026. OECM has the option to extend the Master Agreement for one additional periods of up to three years.

Credit and Debit Card Processing Devices and Services

This agreement is a re-tender of OECM’s Credit and Debit Card Processing Services Agreement.

OECM’s Credit and Debit Card Processing Devices and Services Agreement offers flexible and easy-to-use solutions to meet all your payment processing needs.

Awarded Supplier Partners

   Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

No Suppliers..!

What You’ll Get

Faster and more accessible payment methods

  • More payment choices: Faster and more convenient methods for payment of products and services
  • Fast funding: Deposit funds for all card transactions directly into your settlement account typically within 2 business days
  • Automation of manual payment processing: Reduction of on-site cash, better management of receivables and a reduction of clerical errors
  • A variety of Point-of-Sale (POS) devices available for rent and/or purchase including wired and wireless devices, devices with signature capture, virtual POS functionality (i.e. virtual terminals), and more
  • Highly competitive rates for payment processing and POS device rental and/or purchase
  • Sophisticated online reporting tool to track all transactions

Various processing services including new offerings for enhanced security

  • A variety of processing services including batch payment, chargeback and e-commerce payment processing services
  • New service offerings including e-wallet payment processing services for added convenience and security, and pre-authorization payment processing services that ensure timely customer payments and enhance customer satisfaction
  • Security and fraud prevention services, secure payment profiles and payment processing gateways

Convenient customer service, access to guidance and training

  • One-stop customer service: single point of contact for all Visa, MasterCard, AMEX, Discover, Diner’s, Interac, and POS devices
  • A responsive Account Executive to support your needs and provide day-to-day and ongoing administrative support, and operational support
  • All monthly transactions listed on a detailed electronic or printed statement from Supplier Partner
  • Expertise and guidance to achieve Payment Card Industry Data Security Standards (PCI DSS) compliance
  • Training for POS functionality, PCI Compliance, online reporting, pre-authorization payment process and refund payment process

New Process for this Agreement

OECM’s Credit and Debit Card Processing Devices and Services Agreements have been modified to reflect the credit and debit card industry standard as well as the accepted terms and conditions between OECM and the awarded supplier partners.

To leverage the agreement with Empyrean Merchant Services Inc., customers must sign (1) a Merchant-Supplier Agreement (“MSA”), and (2) a Merchant Application and Agreement.

To leverage the agreement with Global Payments Direct Inc., customers must sign (1) an OECM-Customer Agreement, and (2) a Merchant Agreement.

To leverage the agreement with Moneris Solutions Corp., customers must sign (1) an OECM-Customer Agreement, and (2) a Merchant Agreement.

OECM encourages prospective Credit and Debit Card Processing Devices and Services Agreement customers to carefully review the terms and conditions and personal information sections of the Merchant Agreement prior to signing.

Please review the “How to Get Started” guide within each supplier section below for more information about the new documentation and process, or feel free to contact OECM’s Customer Support Team for further assistance.

Products and Services

  • Batch Payment Processing Services
  • Chargeback Processing Services
  • Credit Card Processing Services
  • Debit Card Processing Services
  • Devices with Signature Capture
  • E-commerce Payment Processing Services
  • E-wallet Payment Processing Services
  • PCI Compliance
  • Point-of-Sale Devices
  • Payment Processing
  • Payment Terminals
  • Payment processing gateways
  • Pre-authorization Payment Processing Services
  • Secure Payment Profiles
  • Wired POS
  • Wireless POS
  • Security and Fraud Prevention
  • Merchant Category Codes
  • Settlement Accounts
  • Record Retention
  • Credit Card Updating Services
  • iSpyFraud
  • QuickBooks SyncPay
  • Installation of POS Devices
  • Training Provided to Merchants

Sector Availability

  • College
  • Family and Community Services
  • Government Ministry/Agency
  • Healthcare/Hospitals
  • Municipal and Related Services
  • Other
  • School Board
  • University

Project Advisors

  • Carleton University
  • Conestoga College
  • Halton Healthcare
  • Laurentian University
  • Queen's University
  • Saint Vincent Hospital, Bruyere Continuing Care
  • Seneca College

Choosing Your Supplier

To truly gain a competitive advantage, OECM strongly believes it’s advantageous for you to work with a single strategic supplier partner, for core requirements, wherever possible. This approach ensures a strong, value-added relationship with many advantages, including exceptional supplier responsiveness; improved interoperability; time and cost-saving process improvements; and more.

And remember, OECM is always available to help you analyze your needs to meet your short, medium and long-term goals.

Related Events

Feedback

SRP Customer Satisfaction Survey

As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.

Click to Complete the Survey

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