OECM Savings | Choice | Service

Savings | Choice | Service

Credit and Debit Card Processing Devices and Services

This agreement is a re-tender of OECM’s Credit and Debit Card Processing Services Agreement, which was extended to February 5, 2021 to provide customers with an existing Client-Supplier Select Agreement (CSSA) only sufficient time to transition to the newly re-tendered agreement.

OECM’s Credit and Debit Card Processing Devices and Services Agreement offers flexible and easy-to-use solutions to meet all your payment processing needs.

What you'll get:

Faster and more accessible payment methods

  • More payment choices: Faster and more convenient methods for payment of products and services
  • Fast funding: Deposit funds for all card transactions directly into your settlement account typically within 2 business days
  • Automation of manual payment processing: Reduction of on-site cash, better management of receivables and a reduction of clerical errors
  • A variety of Point-of-Sale (POS) devices available for rent and/or purchase including wired and wireless devices, devices with signature capture, virtual POS functionality (i.e. virtual terminals), and more
  • Highly competitive rates for payment processing and POS device rental and/or purchase
  • Sophisticated online reporting tool to track all transactions

Various processing services including new offerings for enhanced security

  • A variety of processing services including batch payment, chargeback and e-commerce payment processing services
  • New service offerings including e-wallet payment processing services for added convenience and security, and pre-authorization payment processing services that ensure timely customer payments and enhance customer satisfaction
  • Security and fraud prevention services, secure payment profiles and payment processing gateways

Convenient customer service, access to guidance and training

  • One-stop customer service: single point of contact for all Visa, MasterCard, AMEX, Discover, Diner’s, Interac, and POS devices
  • A responsive Account Executive to support your needs and provide day-to-day and ongoing administrative support, and operational support
  • All monthly transactions listed on a detailed electronic or printed statement from Supplier Partner
  • Expertise and guidance to achieve Payment Card Industry Data Security Standards (PCI DSS) compliance
  • Training for POS functionality, PCI Compliance, online reporting, pre-authorization payment process and refund payment process

New process for this agreement

OECM’s Credit and Debit Card Processing Devices and Services Agreements have been modified to reflect the credit and debit card industry standard as well as the accepted terms and conditions between OECM and the awarded supplier partners.

To leverage the agreement with Empyrean Merchant Services Inc., customers must sign (1) a Merchant-Supplier Agreement (“MSA”), and (2) a Merchant Application and Agreement.

To leverage the agreement with Global Payments Direct Inc., customers must sign (1) an OECM-Customer Agreement, and (2) a Merchant Agreement.

OECM encourages prospective Credit and Debit Card Processing Devices and Services Agreement customers to carefully review the terms and conditions and personal information sections of the Merchant Agreement prior to signing.

Please review the “How to Get Started” guide within each supplier section below for more information about the new documentation and process, or feel free to contact OECM’s Customer Support Team for further assistance.

Learn more about this agreement

To learn more about the Credit and Debit Card Processing Devices and Services agreement, view our Information Session.

Choosing Your Supplier

To truly gain a competitive advantage, OECM strongly believes it’s advantageous for you to work with a single strategic supplier partner, for core requirements, wherever possible. This approach ensures a strong, value-added relationship with many advantages, including exceptional supplier responsiveness; improved interoperability; time and cost-saving process improvements; and more.

And remember, OECM is always available to help you analyze your needs to meet your short, medium and long-term goals.

Please note: OECM is currently in negotiations with one additional supplier. A communication will be shared should this proponent become an awarded supplier partner.

Products and Services: 
Batch payment processing services
Chargeback processing services
Credit card processing services
Debit card processing services
Devices with signature capture
E-commerce payment processing services
E-wallet payment processing services
PCI Compliance
POS
Payment Processing
Payment Terminals
Payment processing gateways
Pre-authorization payment processing services
Secure payment
Wired POS
Wireless POS
Supplier Partners
Empyrean Merchant Services Inc.
Global Payments
Category: 
Expiry Date: 
November 23, 2023
OECM has the option to extend the Master Agreement for two additional periods of up to three years.
Have Questions? Get in touch with OECM! 
Project Advisory Committee Members: 
  • Carleton University
  • Conestoga College
  • Halton Healthcare
  • Laurentian University
  • Queen's University
  • Saint Vincent Hospital, Bruyere Continuing Care
  • Seneca College

Supplier Partners