The Voice of OECM Customers

As part of our Customer-Centric Service Delivery Framework, in 2018 OECM introduced the Customer Council Committee (CCC).  The CCC was created to provide strategic input to OECM regarding our customer-centric products and services, delivery strategy, customer and supplier relationship management.

Ten senior leaders from the education sector (School Boards, Colleges & Universities), and four Board member representatives, sit on the CCC. We’re grateful and thankful for their dedication, effort and support to OECM and our customers.

Watch this section for CCC Member spotlights. In the meantime, visit the Customer Council Committee section on the OECM website for member profiles and more information!

Did you know? The CCC encourages customer engagement and feedback about OECM’s services and how they are delivered. Through the work of the CCC, we strive to provide our customers with a greater degree of transparency and reporting on business performance and customer-centric services.

Click here to meet the members of our CCC. A special welcome to our newest members: Renata Faverin, Mathew Gerard, and Kim Watkins!