GotoDoctor is a national healthcare company delivering virtual physician care, healthcare navigation, employee assistance services, and comprehensive health and wellness support to leading Canadian organizations.

Their services are aligned with Canada’s public healthcare system, enabling seamless connections to family doctors, specialists, diagnostics, and community resources when needed. This ensures employees receive timely, practical, and personalized care that supports both wellbeing and workplace performance. They extend virtual care through a network of 250+ pharmacy and clinic locations, offering convenient access to in-person services nationwide. Today, nearly one million Canadians are connected to the GotoDoctor healthcare ecosystem.

Gotodoctor.ca (EFAP) and workplace health solutions include confidential access to counselling and health supports, critical incident response, care navigation, work-life and wellness programming, and medical coordination where appropriate. Gotodoctor’s model integrates mental health services with physician and specialist navigation, helping individuals transition efficiently to publicly funded or benefit-covered care when required.

The organisation maintains strong clinical governance, privacy and security standards aligned with applicable legislation, and a commitment to equitable, inclusive service delivery. Employers benefit from centralised intake, evidence-based triage, bilingual and multilingual service capacity, aggregate reporting, and continuous improvement processes designed to enhance utilisation and outcomes.