Expiration: December 17, 2033. This agreement has no extension options available.
Onsite Print and Related Digital Services
OECM’s re-tendered Onsite Print and Related Digital Services agreement provides customers with continued access to comprehensive onsite print services, while introducing newly added digital services that enhance how documents and physical materials are handled, managed, and distributed.
This updated agreement builds on core onsite print, mailroom, inventory, and logistics services, while expanding value through technology-enabled solutions that replace manual, paper-based processes with automated, secure workflows. Customers benefit from improved operational efficiency, greater access to information, enhanced security, and support for digital transformation initiatives.
Awarded Supplier Partners
Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.
Xerox Canada Ltd.
All Zones
2 Sheppard Avenue East, Suite 1200
North York, Ontario M2N 5Y7
Canada
https://www.xerox.ca/
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What You’ll Get
Onsite Print Services and Devices
- Secure onsite print services with quality control and expert advisory support
- High-quality, multifunction commercial printers, copiers, and networked printing devices
- Online ordering with pickup or delivery options
- Copyright management and licensing
- Detailed billing and flexible payment options
- Business card printing
Inventory Storage and Management Services
- Secure, temperature-controlled third-party storage
- Onsite and offsite inventory management with reporting
- Coordination of inbound and outbound shipments
- Recycling and disposal of obsolete materials
Mailroom Services
- Daily Canada Post pickup and onsite delivery
- Domestic and international courier services
- Online tracking of incoming and outgoing items
Shipping and Receiving Services
- Secure distribution, verification, and record keeping
- Centralized tracking through logistics software
- Damaged goods claims management
- Trained staff following best practices for shipping and reporting
Digital Services
- Technology-enabled services supporting efficiency and digital transformation
- Digitization of physical documents into searchable digital formats
- Document advisory services optimizing the document lifecycle
- Digital mail services converting physical mail into electronic workflows
White Glove Services
- Careful handling: Items are handled with extra care, using special packaging and labels to keep them safe, protected, and in good condition.
- Chain-of-custody: Every step of handling is tracked with documented hand-offs using logbooks, signatures, or Global Positioning System (“GPS”) tracking
- Dedicated support: Trained staff handle sensitive documents, provide onsite assistance for in-office setup, supervised document presentation or scanning, and coordinate time-sensitive or after-hours services.
How to Get Started
How to Get Started with RFP Agreements
Products and Services
Sector Availability
Project Advisors
Feedback
SRP Customer Satisfaction Survey
As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.
