This OECM agreement provides Customers with access to trusted, end-to-end disability and workplace health management services that support employee wellbeing and operational efficiency. Through a single, competitively sourced agreement, Customers can access a range of services including disability management, workers’ compensation claim management, employee and family assistance programs (EFAP), and legislative leave of absence administration. These services help organizations manage health-related absences, support timely and sustainable return-to-work outcomes, and reduce administrative complexity—while ensuring consistent, high-quality service delivery across Ontario.
