Expiration: March 31, 2030. This agreement has no extension options available.
Audio Video Captioning and Transcription Services
OECM’s Audio Video Captioning and Transcription Services make content accessible to all students and audiences. OECM collaborated with eCampusOntario on this project.
Our awarded supplier partners offer professional and flexible solutions for a variety of accessibility and communication needs, including open and closed captioning, transcription, audio description, and real-time captioning for live events in English and French.
Services are delivered by skilled professionals, with AI-assisted options available upon request. Customers can choose from multiple turnaround options, benefit from secure content handling, and access output through flexible file delivery methods. Integration with popular platforms such as YouTube, Zoom, Microsoft Teams, and more is also available, along with API capabilities to support automation.
Awarded Supplier Partners
Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

Category A1 – English Captioning and Transcription Services
Category B1 – English Audio Description Services
1221 State Street, Suite #12
Santa Barbara, California 93101
United States
https://cielo24.com/

Category A1 – English Captioning and Transcription Services
Category A2 – French Captioning and Transcription Services
Category B1 – English Audio Description Services
Category B2 – French Audio Description Services
216-35 Auriga Drive
Ottawa, Ontario K2E 8B7
Canada
https://www.hyperactive.ca/

Category A1 – English Captioning and Transcription Services
Category A2 – French Captioning and Transcription Services
Category B1 – English Audio Description Services
Category B2 – French Audio Description Services
23 Lesmill Road, Suite 110
Toronto, Ontario M3B 3P6
Canada
https://jamedia.com/

Category C1 – English Real Time Captioning Services
PO Box 38072, Country Hills
Calgary, Alberta T3K 5G9
Canada
https://captioning.com/
Kendall O’Geil
Manager – Captioning & Client Relations
1 (800) 717-9707kogeil@captioning.com


Category A1 – English Captioning and Transcription Services
Category A2 – French Captioning and Transcription Services
Category B1 – English Audio Description Services
Category B2 – French Audio Description Services
Category C1 – English Real Time Captioning Services
Category C2 – French Real Time Captioning Services
169 Madison Ave. #2316
New York, New York 10016
United States
https://verbit.ai/

Category A1 – English Captioning and Transcription Services
Category A2 – French Captioning and Transcription Services
Category C1 – English Real Time Captioning Services
Category C2 – French Real Time Captioning Services
280 Albert Street, Suite 300
Ottawa, Ontario K1P 5G8
Canada
https://webswitcher.com/
Haydn Moussa
Contracts Director, Management and Controls Division
(888) 391-3370haydn@tryglobal.com
No Suppliers..!
What You’ll Get
Captioning and Transcription Services (Categories A1 & A2 – English and French)
- Open and closed captioning for recorded media
- Computerized note-taking services
- Verbatim transcription
- Time-stamped transcription
- Inclusion of background noise and other audio elements in captions (when applicable)
- Support for multiple media formats, including but not limited to: MP3, MP4, MOV, AVI, and FLV
- Output formats include: SRT, VTT, TTML, TXT, and DOCX
- Available turnaround times: Same Day (8 hours), Rush (1 business day), Expedited (2 business days), Standard (4 business days)
Audio Description Services (Categories B1 & B2 – English and French)
- Audio descriptions for recorded media
- Narration of non-verbal actions and sounds
- Rendered to allow pauses for detailed explanations
- Support for multiple media formats: MP3, MP4, WAV
- Standard service lead time: 5 business days
Real Time Captioning Services (Categories C1 & C2 – English and French)
- Live closed captioning services for real-time media
- Descriptive video services for live content
- Qualified real-time captioners assigned to each event
- Setup support for required equipment/software at no additional cost
- Output content (e.g., transcript or caption file) provided within one (1) business day
Additional Features
- Integration with third-party platforms such as YouTube, Zoom, Microsoft Teams, and more
- Flexible content submission via online portals, FTP, or direct links
- API capabilities for workflow automation
- Secure file handling with encrypted upload/download options
- Custom file formatting options available
Products and Services
Sector Availability
Project Advisors
Related Events
Audio Video Captioning and Transcription Services Agreement
May 27, 2025
11:00 am – 12:00 pm

Feedback
SRP Customer Satisfaction Survey
As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.