Established in 1996, Connex is a telecommunications and technology services company that provides a wide range of solutions. They specialize in infrastructure and networking, unified communications and collaboration, and contact center design and deployment.
With over 600 employees across 14+ locations, Connex is 100% minority-owned and committed to diversity and inclusion, supporting various community organizations through philanthropic giving. They prioritize sustainability by partnering with environmentally conscious hardware manufacturers.
Connex is an award-winning organization recognized for its sales, marketing, and commitment to service and quality, holding ISO 9001 2015 and SOC 2 certifications. They offer professional services with complete project management delivery, utilizing agile approaches and sprint-based project delivery for customer success.
Their support organization excels in maintaining customer technology operations, and ConnexCare enhances traditional support packages to provide additional value and augmentation services for existing teams.
ConnexCare offers a variety of services, including:
- Full Move, Add, Change Services
- Asset Management
- Dedicated CSM
- Health Checks
- Custom User Application Training
- System Validation and Regression Checks
- Faster Response Times
- Faster Resolution Times
