Moneris was established in December of 2000 as a joint venture between Royal Bank of Canada (RBC) and Bank of Montreal (BMO). Moneris has a presence across Canada with 4 national offices, including its head office located in Toronto, Ontario. As one of the largest payment processors, Moneris is the only one able to provide robust payment solutions for physical, online, and mobile environments with access to dedicated support, integration, and service resources.

Moneris’ ultimate philosophy is to provide unparalleled service to our customers – a fundamental component of our business model and essential for our continued success. Today, Moneris’ focus is to enable ongoing product evolution, evolve our POS solutions. Additionally, our ongoing efforts to enhance our mobile and contactless payment offering will provide added convenience for our merchants and their customers alike. Moneris’ goal is to exceed the expectations of our merchants by delivering exceptional customer service. This is achieved through the development of expert customer care associates, extensive training, quality call monitoring, and the provision of advanced technical tools.

As an acquirer, Moneris will process, approve, and settle all sales transactions. We do not rely upon any third-party organizations to provide the core components of payment processing for our merchants. We manage the entire merchant partnership from card acceptance, gift and loyalty solutions, customer service, dedicated support, and terminal/hardware servicing. Further, Moneris’ dedicated local Client Integrations Specialists will assist you in the integration process, project management, and coordination with Moneris’ Development Helpdesk for final testing processes when required.