OECM is pleased to announce our 2021 Supplier Recognition Program ("SRP") to acknowledge top-performing supplier partners for their exceptional service and overall value to OECM customers. OECM’s SRP is one of the first recognition programs in Ontario’s public sector, and we are proud to introduce this offering to our Supplier Partners.
The SRP aims to drive long-term performance improvements by recognizing and motivating supplier partners to deliver continued savings, value, choice, and service to our customers.
The SRP was piloted in 2019 as an integral first step in strengthening OECM’s relationships with supplier partners and to drive greater performance. The 2019 SRP end results are published here. Building on the success of the Pilot program, through the 2021 SRP, OECM will objectively evaluate supplier partner performance using an open, fair, and transparent framework.
Participating supplier partners will be provided a Supplier Recognition Program Guidebook* featuring a detailed overview of the 2021 SRP, including a full breakdown of the scoring methodology, framework for supplier partner evaluation, recognition categories and accompanying benefits. Performance, savings, value, and customer satisfaction are among the factors weighted to score each supplier partner. Based on resulting cumulative scores, OECM will recognize supplier partners in one of three categories: Platinum, Gold, and Silver. The 2021 SRP results will be published in April 2022.
*Note, some criteria may need to be altered based on agreement category and/or the award period. Specific details will be provided to each supplier.
Should you have any questions about the 2021 SRP, please contact your designated Supplier Relationship Management team. Thank you in advance for your support and ongoing commitment to OECM customers. We look forward to continuing to build upon our partnerships!
Read the latest 2021 Supplier Recognition Program Newsletter