• Finance

Expiration: March 4, 2026. Agreements expiring on March 4, 2026 with an option to extend one (1) additional period of two (2) years: Credit Bureau of Canada Collections, Gatestone & Co. Inc., NCRi Inc., Operating as National Credit Recovery Inc., and Transworld Systems Canada Inc.; Agreement expiring on March 4, 2025 with an option to extend one (1) additional period of one (1) year , and one (1) additional period of two (2) years: ARO Inc.; Agreement expiring on March 4, 2024 with no extension terms remaining: Debt Control Agency Inc.

Collection Agency Services

Please note that OECM is not a collection agency. For matters related to collection services, please contact the applicable collection agency directly.

Through OECM’s Collection Agency Services agreements, creditors can gain access to dependable and effective debt recovery services for unpaid debts resulting from emergency loans, daycare, student residence and tuition fees, trade receivables, healthcare fees and more.

Awarded Supplier Partners

   Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

No Suppliers..!

What You’ll Get

Collection strategies to reduce cost and maximize return

  • Comprehensive collection management system
  • Customized aspects of collection strategy to meet customer needs
  • Vast reporting capabilities – including online reporting
  • Option to recall accounts without charge or penalty
  • No fee for maintaining or closing-out a debt or account

Secure, confidential services from licensed, bonded and experienced supplier partners

  • Compliance to security and privacy regulations
  • Threat risk assessment and mitigation plans
  • Security infrastructure for network and online portal

Modern technologies to ensure efficiency in debt collection

  • Dialers, IVR’s, Chatbots and Predictive dialing
  • Communication technology and electronic communications such as electronic mail and text campaigns
  • Call recording technologies
  • Big Data Analytics to obtain pertinent information of a debtor
  • Process automation
  • Automated skip tracing to improve collection rates

Products and Services

  • Order Management
  • Customer Support and Knowledge Transfer

Sector Availability

  • College
  • Family and Community Services
  • Government Ministry/Agency
  • Healthcare/Hospitals
  • Municipal and Related Services
  • Other
  • School Board
  • University

Project Advisors

  • Brock University
  • Carleton University
  • Humber College
  • Mohawk Medbuy
  • Queen’s University
  • York University

Choosing Your Supplier

To truly gain a competitive advantage, OECM strongly believes it’s advantageous for you to work with a single strategic supplier partner, for core requirements, wherever possible. This approach ensures a strong, value-added relationship with many advantages, including exceptional supplier responsiveness; improved interoperability; time and cost-saving process improvements; and more.

And remember, OECM is always available to help you analyze your needs to meet your short, medium and long-term goals.

Feedback

SRP Customer Satisfaction Survey

As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.

person pointing out a section in a document to another using a pencil with laptops at the table

External Audit Services

Annual Consolidated Financial Statements Audit • Enrolment and Graduation Audit • Other Special Purpose Audits as Required • Interim Audit Systems and Procedures Review • Accountants Repors • Appretice Fee Collection • Pension Audits • Trust funds
calculator, ledger and pen

Payment Recovery Services

Tax Advisory Services • Commodity Tax Payment Recovery Services • Other Related Payment Recovery Services • Payroll-Related Payment Recovery Services • Purchasing Process Activity Payment Recovery Services
flatbed truck with shipping container along a bridge and above a shipping container ferry

Customs Brokerage and Related Services

Customs Brokerage (Canada & USA) • Educational Webinars • Freight Forwarding • Trade Consulting • Professional Services

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