Expiration: July 30, 2033. There are no extension terms available on this agreement.
Rugged IT Products and Related Services
Access rugged IT products designed to withstand harsh environments and conditions, including rugged notebooks/laptops, tablets, cameras, Personal Digital Assistants (PDAs), printers, scanners, smartphones, wearables, tactical radios, peripherals (e.g., batteries, displays, docking stations, holsters, modems, mounting brackets, networking devices, power banks, and chargers, protective enclosures that harden standard tablets for field use, rugged keyboards, terminals) and other rugged IT products and accessories.
Related services include, at a minimum planning, installation, technical product support, proactive product lifecycle management, warranty services, and end-of-life programs.
OECM’s optional Second Stage Selection Process can be leveraged to obtain pricing based on specific product and service requirements.
Customers looking for standard notebooks, laptops, tablets, networking equipment, and related products should refer to OECM’s End-User Computing Products and Related Services and Networking Products and Related Services agreements.
Available Nationwide
This agreement is available across Canada. See the table below for availability by province and territory.
| Province/Territory | Compugen Inc. | IMP Solutions | Mattawa IT Solutions Inc. | OnX Enterprise Solutions Ltd. |
|---|---|---|---|---|
| Alberta | ● | ○ | ● | |
| British Columbia | ● | ○ | ○ | |
| Manitoba | ● | ○ | ○ | |
| New Brunswick | ● | ● | ○ | ○ |
| Newfoundland and Labrador | ● | ● | ○ | ● |
| Northwest Territories | ○ | ○ | ||
| Nova Scotia | ● | ● | ○ | ○ |
| Nunavut | ||||
| Ontario | ● | ● | ● | ● |
| Prince Edward Island | ● | ● | ○ | ○ |
| Quebec | ● | ○ | ||
| Saskatchewan | ● | ○ | ● | |
| Yukon | ○ |
● Indicate the Supplier Partner has a physical presence in that province/territory.
Awarded Supplier Partners
Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, geographical locations serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.
Panasonic Canada Inc.
Provinces – Alberta* | British Columbia* | Manitoba* | New Brunswick* | Newfoundland and Labrador* | Nova Scotia* | Prince Edward Island* | Quebec* | Saskatchewan*
* Indicate the Supplier Partner has a physical presence in that province/territory.
100 Via Renzo Dr.
Richmond Hill, Ontario L4S 0B8
Canada
https://www.compugen.com/en/
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Lenovo Canada
Provinces – New Brunswick* | Newfoundland and Labrador* | Nova Scotia* | Prince Edward Island*
* Indicate the Supplier Partner has a physical presence in that province/territory.
2180 Dunwin Drive, Unit 3
Mississauga, Ontario L5L 5M8
Canada
https://www.impsolutions.com/
Faud Hassan
Director, Enterprise & Client Architecture
(365) 996-3476faud.hassan@impsolutions.com
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CyberNet Manufacturing Inc., Tangent Computer Inc.
Provinces – Alberta | British Columbia | Manitoba | New Brunswick | Newfoundland and Labrador | Nova Scotia | Prince Edward Island | Quebec | Saskatchewan
Territories – Noethwest Territories
* Indicate the Supplier Partner has a physical presence in that province/territory.
150 Elgin St., Suite 1077
Ottawa, Ontario K2P 1L4
Canada
https://mattawait.ca/
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Getac, Inc.
Provinces – Alberta* | British Columbia | Manitoba | New Brunswick | Newfoundland and Labrador* | Nova Scotia* | Prince Edward Island | Saskatchewan*
Territories – Northwest Territories | Yukon
* Indicate the Supplier Partner has a physical presence in that province/territory.
20 Toronto Street, Suite 800
Toronto, Ontario M5C 2B8
Canada
https://www.onx.com/
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What You’ll Get
Rugged IT Products
- Rugged Computing Devices: Ultra-rugged, fully-rugged, and semi-rugged notebooks/laptops and tablets designed to withstand harsh environments and conditions.
- Peripherals and Accessories: Such as batteries, displays, docking stations, holsters, modems, mounting brackets, networking devices, power banks, chargers, protective enclosures that harden standard tablets for field use, rugged keyboards, terminals, and other rugged peripherals and accessories.
- Additional Rugged Products: Including cameras, Personal Digital Assistants (PDAs), printers, scanners, smartphones, wearables, tactical radios, and other rugged IT products
Planning and Technical Services
- Planning Services: Such as configuration, deployment, environment and technology integration, compatibility, asset management, and other planning services.
- Installation Services: Such as installation, vehicle mounting, and other installation services.
- Technical Product Support: Such as proactive product lifecycle management, notification of product lifecycle changes, end-of-life support, recommended product replacement, and other technical product support services.
Product Standards
- Product Standards and Certifications: Products meet standard and certification requirements, including ATEX and IECEx certifications, C1D2 certification, Ingress Protection (IP) ratings, and U.S. Department of Defense MIL-STD standards.
- Trusted Platform Module: Mobile computing products equipped with Trusted Platform Module (TPM) embedded security chips.
- Product Updates: Basic Input Output System (BIOS) updates, firmware, and drivers provided at no additional cost.
Warranty and Product Support
- Warranty Services: Original Equipment Manufacturer (OEM) product warranties, optional onsite warranty, extended warranty coverage, accidental warranty coverage, and one-year service warranties for applicable services.
- Product Repair and Replacement: Repairable products, spare parts availability, repeat call resolution, dead-on-arrival (DOA) product exchanges, replacement products, and spare products where required.
- Product Demonstration and Recall Management: Product demonstrations and testing, OEM product recall management, and replacement services where applicable.
End-of-Life Programs
- Product End-of-Life: Take-back, donation, buy-back, and recycling programs.
- Data Destruction: Certificate of destruction for data on products.
How to Get Started
How to Get Started with RFP Agreements
Products and Services
Sector Availability
OEMs
Feedback
SRP Customer Satisfaction Survey
As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.
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