IT Help Desk Services
OECM is issuing an RFP to select qualified Suppliers to provide comprehensive and reliable IT Help Desk Services to its diverse customers across Ontario. The services include 24/7/365 support, multi-tiered service levels (L1, L2, L3), flexible delivery models (onsite, remote, hybrid), ITSM integration, and robust performance reporting, ensuring seamless management of incidents, service requests, and emergency/after-hours support.
Suppliers must demonstrate expertise in delivering innovative and scalable solutions, including AI-driven self-help tools, strong Service Level Agreement (SLA) commitments, and alignment with Environmental, Social, and Governance (ESG) priorities such as eco-friendly practices and diversity. This RFP aims to establish agreements with Suppliers capable of enhancing operational efficiency and delivering exceptional value to OECM’s customers.
School Bus Rider Safety Training Services
This upcoming OECM project will involve the retendering of the School Bus Rider Safety Training program, which is designed to provide students in Ontario with essential training on how to be safe in and around school buses.
Click on the button to express your interest in becoming a project advisor and/or an evaluator.
Literacy Digital Tools and Research Digital Tools
OECM is pleased to retender our Literacy Digital Tools and Research Digital Tools Agreements, featuring comprehensive software for students from Kindergarten to Grade 12. These agreements will continue to provide system software that supports student literacy and research in their studies. The resulting agreements will be provided as part of a Digital Learning Tools offering available to Ontario’s education sector through OECM and will be developed in consultation with Ontario’s Ministry of Education (MEDU) and various District School Boards across the province.
Click on the button to express your interest in becoming a project advisor and/or an evaluator.
Math Skills Digital Tools
This project aims to provide digital learning math tools with one (1) of two (2) outcomes: services that are broad, sophisticated learning platforms that may cover multiple grades and/or learning expectations; or services with a very defined scope that may be focused on a specific concept or limited group of concepts and skills. Both outcomes should offer adaptive learning, assistive technology, and/or complementary supports such as online tutoring and/or reporting tools that enable the monitoring of student progress and success.
Click on the button to express your interest in becoming a project advisor and/or an evaluator.
