• Finance

Expiration: September 2, 2030. This agreement has no further extension periods remaining.

Payment Recovery and Advisory Services

Gain access to specialized services designed to help organizations recover overpayments, optimize tax strategies, and enhance financial processes. This includes comprehensive General Tax Advisory Services and a range of related recovery services such as royalty recovery, international tax recovery, and utility recovery. Our awarded supplier partners provide expert analysis, tailored strategies, and ongoing support to deliver accuracy, efficiency, and compliance with industry standards.

Note: This agreement is a re-tender of the Payment Recovery Services agreement. Any signed Customer-Supplier Agreement (CSA) under the previous Payment Recovery agreement remains valid until February 28, 2025. CSA holders will have up to (6) six months from the date of the current agreement expiry to transition to the new agreement. To sign on to the re-tendered agreement, please complete a new CSA with the awarded supplier partner. If Customers require any documents from the previous agreements, please contact our dedicated Customer Support team at customersupport@oecm.ca.

Awarded Supplier Partners

   Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

No Suppliers..!

What You’ll Get

Core Services

  • Commodity Tax Payment Recovery Services: In-depth analysis of payment transactions to recover overpaid commodity taxes; includes investigating opportunities for GST/HST adjustments, preparing refund claims and exploring sales tax recoveries.
  • Payroll-Related Payment Recovery Services: Reviewing payroll records to identify administrative errors and recover overpayments; includes strategies to mitigate future risks and improve operational efficiency.
  • Purchasing Process Activity Payment Recovery Services: Reviewing accounts payable and purchasing activities to identify and recover overpayments, duplicate payments, and missed discounts; includes compliance checks for vendor contracts and commercial leases.
  • General Tax Advisory Services: Providing expertise on a wide range of tax matters, including corporate tax compliance, tax-efficient structuring, and support for trust income tax obligations.
  • Other Related Payment Recovery and Advisory Services: Offering additional recovery services such as royalty recovery, international tax recovery, and utility recovery; includes tailored tax advisory services and staff training.

Additional Services

  • Reporting and Documentation: Comprehensive reporting on recovery findings, potential liabilities, and process improvements; includes ongoing progress updates until recovery is completed.
  • Knowledge Transfer: No-charge knowledge transfer services to keep customers informed of legislative changes, recommended controls, and process improvements.

How to Get Started

How to Get Started with RFP Agreements

Products and Services

  • Commodity Tax Recovery
  • Payroll-Related Recovery
  • Purchasing Process Recovery
  • General Tax Advisory
  • Royalty Recovery
  • International Tax Recovery
  • Property Tax Recovery
  • Fuel Tax Recovery
  • Utility Recovery
  • Telecommunication Recovery
  • Audit Defense Support
  • Reporting and Documentation

Sector Availability

  • College
  • Family and Community Services
  • Government Ministry/Agency
  • Healthcare/Hospitals
  • Municipal and Related Services
  • Other
  • School Board
  • University

Project Advisors

  • Durham College of Applied Arts and Technology

Choosing Your Supplier

To truly gain a competitive advantage, OECM suggests you consider working with a single strategic supplier partner for core requirements, wherever possible. This approach ensures a strong, value-added relationship with many advantages, including:

• exceptional supplier responsiveness;
• improved inter-operability;
• immediate access to innovation and new technology;
• time and cost-saving process improvements;
• use of a common platform;
• access to training… and more.

Remember, should you require support with vendor selection, OECM can facilitate a second-stage selection process to assist you in your decision-making.

Feedback

SRP Customer Satisfaction Survey

As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.

Click to Complete the Survey

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