• Information Technology (IT) Solutions

Expiration: November 30, 2027. This agreement has no further extension periods remaining.

Electronic Document and Records Management Solutions

Featuring customized configurations and integrated solutions, these all-encompassing agreements include access to Digitization Services, Implementation of Software Solutions, Annual Maintenance and Licensing, and Professional Services to address all your electronic document and records management needs through a single supplier partner.

Awarded Supplier Partners

   Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

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What You’ll Get

Solutions tailored to your unique business needs

  • Comprehensive end-to-end service offerings that are uniquely customized and tailored to fit your organization’s specific IT infrastructures, classification systems, records retention policies, workflows and other requirements
  • Customizable software solutions that include: consultation, implementation, licensing, maintenance and training to provide you with a complete, “one-stop-shop” experience, eliminating the need to contract with multiple service providers

Variety of services that provide a complete offering

  • Digitization Services to help convert physical records into digital-ready records in a variety of formats
  • Access to ongoing support via an Annual Licensing and Maintenance Plan
  • Professional Services including consulting, implementation support and training to ensure solutions are accurately designed and implemented using best practices, thereby reducing wasted time and increasing savings

Access to trusted supplier partners and competitive pricing

  • Access to trusted suppliers in the electronic document and records management category, with highly competitive pricing
  • 24/7 customer support, technical assistance and maintenance services
  • Optional Second Stage Selection Process to help you find the perfect software solution for your organizational requirements

Products and Services

  • Advanced Image Capture
  • Annual Maintenance and Licensing
  • Consulting
  • Content Management
  • Digitization Services
  • ECM
  • Electronic Documents
  • File Analysis
  • Professional Services
  • Records Management
  • Records Management System
  • Records Retention
  • SaaS
  • Workflow

Sector Availability

  • College
  • Family and Community Services
  • Government Ministry/Agency
  • Healthcare/Hospitals
  • Municipal and Related Services
  • Other
  • School Board
  • University

Project Advisors

  • McMaster University
  • Municipality of Meaford
  • Peel District School Board
  • Queen’s University
  • Simcoe County District School Board
  • Waterloo Region District School Board
  • York Region District School Board

Related Events

Feedback

SRP Customer Satisfaction Survey

As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.

Click to Complete the Survey

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IT Software Platform and Related…

Application support • COTS • Commercially Off The Shelf Software • Consultancy • Deployment • ESM • Enterprise Service Management • Enterprise subscription • Fixed Subscriptions • Floating Subscriptions • IT Infrastructure Library • IT Service Management • ITIL • ITSM • Implementation • Maintenance Software as a Service • OOTB • On-Premise • Out Of The Box • Privacy risk Assessment • SaaS • Scalable • Software Platform

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