• Information Technology (IT) Hardware
  • Information Technology (IT) Professional Services

Expiration: August 31, 2031. OECM has the option to extend the Master Agreements for two (2) additional years.

Multi-Function Devices and A4 Printers

This agreement is a re-tender of the Office and Production Multi-Function Devices and Related Services (MFD) agreement. A customer with a signed Customer-Supplier Agreement (CSA) under the Office and Production Multi-Function Devices and Related Services (MFD) agreement may continue to use the Products and Services as the agreement remains valid until April 30, 2028 for Sharp Electronics of Canada Ltd. and Xerox Canada Ltd.; April 30, 2026 for Kyocera Document Solutions Canada, Ltd./4 Office Automation Ltd., Canon Canada Inc., PrintersPlus Ltd., and Ricoh Canada Inc. To sign on to the re-tendered agreement, please complete a new CSA with your preferred awarded supplier(s) below. The previous agreement is no longer available on the OECM website. If, however, customers require any documents from the previous agreement, please contact our dedicated Customer Support Team at customersupport@oecm.ca.

OECM is pleased to introduce our newly re-tendered and improved Multi-Function Devices and A4 Printers agreement to our Marketplace. These agreements were previously called Office and Production Multi-Function Devices and Related Services (MFD) and Small Office Desktop Printers and Related Services.

Now offering an expansive range of options for both Office and Production Multi-Function Devices (MFDs) as well as A4 Printers, all in a single agreement!

This solution helps you streamline your organization’s printing environment and access exceptional customer support services while saving on costs. With access to a broad range of professional services, managed print services, and application support, our supplier partners can help you find the perfect fit for your organization’s unique needs.

This agreement is now available through these eleven (11) awarded supplier partners, with product offerings as follows:

Awarded Supplier Partner Office MFDs Production MFDs A4 Desktop Printers
Canon Canada Inc. X X X
Compugen Inc. X X
Epson Canada Ltd. X X X
Konica Minolta Business Solutions (Canada) Ltd. X X X
Kyocera Document Solutions Canada, Ltd. / 4 Office Automation Ltd. X X
PrintersPlus Ltd. X
QRX Technology Group X X X
Ricoh Canada Inc. X X X
Sharp Electronics of Canada Ltd. X X X
Toshiba Tec Canada Business Solutions Inc. X X X
Xerox Canada Ltd. X X X

Awarded Supplier Partners

   Click on an awarded supplier partner’s name, ordered alphabetically in the column on the left, to view complete supplier details, contact information, zones serviced, as well as relevant agreement documents including the Master Agreement (MA), Customer-Supplier Agreement (CSA), price lists, and other related materials, as applicable.

Supplier Address:

Kyocera Document Solutions Canada, Ltd.
6120 Kestrel Road
Mississauga, Ontario L5T 1S8

4 Office Automation Ltd.
425 Superior Blvd.
Mississauga, Ontario L5T 2W5

Key Contact:

Maitri Shah

Pricing Administrator

(905) 696-2508

Peter Link
Sales Manager
(905) 564 0522 ext. 1700

No Suppliers..!

What You’ll Get

Various Print Solutions

  • Office and Production Multi-Function Devices purchase or lease options (36, 48 and 60-month options)
  • Single-Function and Multi-Function A4 Printers purchase or lease options (36, 48 and 60-month options)
  • Monochrome and colour network-ready resources
  • Resources include standard base model features, such as black-and-white feature enabled as the default print setup, colour scanning capabilities, data/hard drive encryption, and more

Professional Services and Customer Support

  • Sustainable print strategy to improve services and reduce overall print costs through Managed Print Services solutions
  • Professional Services including fleet management, testing and installation
  • Access to product and accessories catalogue
  • Effective customer support, functional and technical training and assistance, and maintenance services

Pricing and Warranties

  • Standard OEM Product Warranty
  • Cost Per Page (CPP) model
  • Extended Resource Warranty on upfront A4 Printer purchases and a CPP model including Break/Fix repair and Toner replenishment
  • Second Stage Selection Process to help you achieve more savings through volume purchases

How to Get Started

How to Get Started with RFP Agreements

Products and Services

  • A4 (8.5 x 11 inches)
  • Colour Printers
  • Extended Resource Warranty
  • Installation
  • Integration
  • Legal (8.5 x 14 inches)
  • Managed Print Services
  • Monochrome Printers
  • Multi-Function A4 Printers
  • Office MFDs
  • Production MFDs
  • Professional Services
  • Single Function A4 Printers
  • Small Medium and Large workgroup Printers
  • Standard OEM Product Warranty
  • Testing
  • Training

Sector Availability

  • College
  • Family and Community Services
  • Government Ministry/Agency
  • Healthcare/Hospitals
  • Municipal and Related Services
  • Other
  • School Board
  • University


  • HP
  • Konica Minolta

Project Advisors

  • City of Richmond Hill
  • City of Thunder Bay
  • Keewatin Patricia District School Board
  • Ottawa-Carleton District School Board
  • Queen's University
  • St. Clair Catholic District School Board
  • Seneca College
  • Toronto Catholic District School Board
  • Town of Oakville
  • Trent University
  • University of Guelph
  • Western University

Choosing Your Supplier

To truly gain a competitive advantage, OECM suggests you consider working with a single strategic supplier partner for core requirements, wherever possible. This approach ensures a strong, value-added relationship with many advantages, including:

• exceptional supplier responsiveness;
• improved inter-operability;
• immediate access to innovation and new technology;
• time and cost-saving process improvements;
• use of a common platform;
• access to training… and more.

Remember, OECM is available to help you analyze your core product needs and support you in your decision-making.


SRP Customer Satisfaction Survey

As a valued customer with direct purchasing experience with our Supplier Partners, your feedback in the Supplier Recognition Program is crucial. Customer feedback is one of the focus areas used for SRP evaluations and survey (Net Promoter Score, NPS) is used for a customer feedback mechanism. The survey includes the list of suppliers who are eligible to participate in each year’s SRP. Survey result will be collected and shared back with the supplier partner by OECM.

desk with post it notes, laptop, pencils and pens in a holder, lamp, notepad

Office Supplies and Fine Copy…

Fine Copy Paper • Office Supplies • Paper • Photocopy Paper Stationary • Art supplies • Binders • Labels • Office Products • Paper • Pencils • Pens • Report Covers • Scissors • Staplers • Newsprint Paper • Paper Roll paper • Bond Paper • Coverstock Paper • Index Paper • Acid-Free Paper • Virgin and Recycled Paper • White and Coloured Paper • Environmentally Friendly
groups of folders on a circuit board

Electronic Document and Records Management…

Advanced Image Capture • Annual Maintenance and Licensing • Consulting • Content Management • Digitization Services • ECM • Electronic Documents • File Analysis • Professional Services • Records Management • Records Management System • Records Retention • SaaS • Workflow

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